Account Director - North

Account Director | North | Permanent

CitySprint is on a Fast track to become the UK’s leading courier services provider, with current market domination of the Same day service areas already.
 

Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers’ needs than ever before!
 

Being this awesome takes a lot of hard work and commitment to our company values and vision. So naturally we need to secure top-notch talent to ensure we continue growing and improving every day.


This is where YOU come in!


We are seeking a dynamic Account Director who has a demonstrable track record of the development and delivery of the ongoing customer acquisition, retention and growth strategy for a multi-site company.


This role will cover the North territory and when not visiting clients, you will be based from the closest Service Centre to home for your convenience. 


Operating in a dynamic and quickly evolving industry, we need someone with proven experience in account management or sales leadership, who has an in-depth knowledge of winning new business both from existing customers and new logos and you will be a leader who puts the customer at the forefront of their daily working activities.
 

Our customers look for reliability and accountability in their management team. You will need to lead your direct and indirect reports to deliver a consistently high standard of service from regular business reviews to managing new sales pipelines, tender & retender submissions, price increases, development projects and contract negotiations.
 

You will need to be a strong people manager as you will be directly responsible for managing our Territory and Key Account Management teams.
 

You will be accountable for the successful delivery of targets within your entire geographical area and achieving excellent results. The right candidate will enjoy working under pressure and be able to prioritise their workload. Proficient IT skills are expected and will include solid experience using CRM systems and Microsoft Office products.
 

You must have worked in a national role or had responsibility for multiple sites in your working history. In addition, at least 5 years tenure in a B2B senior account management or sales-related role is essential. Experience of working with growing, dynamic and fast paced clients and organisations would be advantageous.

 

 

Key Skills and Attributes

 
  • Excellent commercial awareness
  • Ability to effectively communicate with executive management and board of directors
  • Manage and grow existing account base within the assigned territory, exceed budgeted sales and increase market share
  • High-volume, business-to-business (B2B) sales experience
  • Consultative selling and closing skills or the aptitude to learn these skills
  • Clear ability to work with a diverse range of customers
  • Experience in high-net worth marketplaces
  • Demonstrated ability to promote concepts and ideas to create customer demand
  • Excellent presentation skills and an ability to engage audiences
  • Ability to effectively collaborate with others to reach mutually agreeable outcomes
  • Ability to identify key data sources and utilize data driven insights to effectively improve business decisions
  • Ability to effectively diagnose and troubleshoot problems that may arise.
  • Ability to analyse qualitative data
  • Exceptional analytical, statistical, quantitative, and deduction skills
  • Key Client Leadership & relationship management
  • Leader of people who can inspire and motivate easily
  • High Level operational knowledge and awareness
  • Relationship Management and interpersonal skills
  • Dedicated to the success of peers and demonstrated willingness to train/mentor
  • Experience in a collaborative team environment, delegating workload and responsibilities
  • Ability to lead and manage large-scale projects
  • Ability to prioritize and oversee multiple projects in a fast-paced environment
  • Understands the hierarchy and culture of customer and supplier organizations and is able to identify the decision makers and influencers
  • Demonstrates a strong customer orientation
  • Actively seeks innovative ways to improve processes, products, and client experience.
  • Ability to meet individual and team financial goals, focussing on effective negotiation and bringing deals to a successful close
  • Demonstrates superior judgment and excels at utilizing information to build business case and enact positive change
  • Demonstrates competence in key areas of management and leadership expertise including: relationship and conflict management, communication, staff direction and motivation, financial planning and control, quality management, risk management, and the achievement of targets
  • Ability to forecast and adapt to changes in workforce headcount and skill requirements


If this sounds like your ideal next role, please submit your CV and a cover letter outlining why you’re the best candidate for the job .


We reserve the right to close this advert on receipt of sufficient applications. We therefore encourage all candidates to apply as soon as possible. 


We do not require the assistance of agencies with this vacancy - thank you in advance.